How to Auto Send Photo to Customers on WhatsApp

The real problem: a slow reply loses the sale

A customer sees your post and messages, "Berapa harga?" You are with another customer, or the shop is closed. An hour later they have asked someone else.

This happens in salons, tuition centres, car workshops, bakeries and online shops. The price question comes first, and the first reply often decides who gets the order.

So the answer to the title is simple: let the system send your price photo the moment the question arrives.

How auto send photo works for price questions

With DREAMZTRACK AI Keyword Reply, you pick the words customers use. When a message contains one of them, the system sends the photo, video or voice note you chose. This is the idea behind whatsapp keyword auto reply.

For price questions, the file is usually a clean price list image or a package poster. The customer gets it in seconds, day or night.

You can read more on the AI Keyword Reply page.

Set it up in four steps

1. Open AI Keyword Reply and add keywords such as "price", "harga", "how much" and "package".
2. Upload the photo, video or voice note you want sent for those words.
3. Save it and test with your own phone by typing one keyword.
4. Watch the replies go out. When prices change, swap the file.

Need a full walkthrough? See how to set up this tool for customers or the guide on sending a photo when a customer asks about price.

Examples for Malaysian businesses

• Home baker: "cake price" sends a photo of the menu with sizes.
• Hair salon: "harga potong" sends a service price poster.
• Renovation company: "quotation" sends a short video of past work.
• Tuition centre: "fee" sends a voice note that explains the classes.

This also works as whatsapp auto send image for products, not only prices. See sending photos on WhatsApp and photo and video by keyword.

What comes after the price photo

A price photo gets the conversation started. Next the customer asks, "Which one suits me?" Here AI Reply helps, because it knows which stage the customer is at and does not act like a simple keyword robot.

If you sell many items, Product AI lets you add your products so it can recommend and quote for you.

If the customer then goes quiet, AI Follow Up follows up so you do not have to remember. That is one smooth path from first question to order.

Choose your triggers with care

Not every word should send a file. Keep keywords clear, so the right photo goes to the right question. Compare options in triggers and approval controls.

More than 1600 clients already use DREAMZTRACK AI. Start with one keyword and one price photo, then grow from there. Ask for a demo or start using it today.